Mastering the Art of Managing Up

The objective of this half-day workshop is to enable participants to master the art of managing up and effectively collaborate with their managers for overall organizational success. By the end of the workshop, participants will be able to:

• Define “Managing Upwards” and understand the benefits of upward management.
• Step into the shoes of their managers to gain a better understanding of their expectations and priorities.
• View the world from their managers’ perspective and develop empathy.
• Master the 4Ps of upward management: Positive, Proactive, Prepared, Promising.
• Identify different types of manager behaviors and adapt techniques and approaches to complement their managers effectively.
• Communicate effectively to achieve win-win outcomes in various work situations.

This workshop employs a blended learning approach, combining interactive discussions, case studies, group exercises, and role-playing scenarios. Participants will engage in experiential activities to develop a deeper understanding of managing up and its impact on professional growth. Facilitators will provide practical techniques, tools, and frameworks to guide participants in mastering the art of managing up.

The workshop encourages active participation, reflection, and peer learning to enhance the learning experience and promote the application of managing up principles in real-world situations.

Participants will learn how to:

• A clear understanding of managing up and its importance for career advancement.
• Insights into their managers’ expectations and priorities.
• Enhanced empathy and the ability to view situations from their managers’ perspective.
• Proficiency in the 4Ps of upward management: Positive, Proactive, Prepared, Promising.
• Adaptability in matching techniques and approaches to complement different manager behaviors.
• Effective communication skills to achieve win-win outcomes in diverse work situations.
• Strategies to strengthen their relationship with their managers and enhance their value within the organization.

• Introduction and Workshop Overview
• Defining Managing Upwards and Exploring its Benefits
• Stepping into the Shoes of Your Managers: Understanding Expectations and Priorities
• Developing Empathy: Viewing the World from Your Managers’ Perspective
• Mastering the 4Ps of Upward Management: Positive, Proactive, Prepared, Promising
• Adapting Techniques and Approaches to Different Manager Behaviors
• Effective Communication for Win-Win Outcomes
• Summary, Individual Action Planning, and Close of Workshop

Suitable for professionals at all levels who want to enhance their ability to work effectively with their managers and elevate their career trajectory. It is beneficial for individuals who seek to understand their managers’ expectations, strengthen their professional relationships, and increase their value within the organization.