Empower Yourself with Effective Strategies to Solve Problems and Make Sound Decisions
#ProblemSolving #CriticalThinking #ProfessionalDevelopment
Duration
3.5 hours
Language of Delivery
Cantonese, English or Mandarin
Introduction
In today’s complex and dynamic business environment, the ability to solve problems effectively and make sound decisions is crucial for success. This workshop is designed to equip you with a step-by-step framework and practical tools to enhance your problem-solving skills through critical thinking.
By exploring different perspectives, identifying root causes, and evaluating potential solutions, you will develop the confidence and competence to tackle challenges and drive meaningful outcomes.
Join us on this transformative journey to unlock your problem-solving potential and achieve greater success in your professional endeavors.
Course Details
Objectives
The objective of this half-day workshop is to provide participants with the knowledge and skills to solve work problems systematically using critical thinking. By the end of the workshop, participants will be able to:
- Utilize a step-by-step problem-solving framework to approach work challenges.
- Explore problems from different angles and identify root causes.
- Make qualitative decisions by evaluating various aspects of potential solutions.
- Apply practical tools, such as gap analysis, five whys, fishbone diagram, brainstorming, idea categorization, six thinking hats, and monitoring worksheets, to enhance problem-solving effectiveness.
- Learn tips to avoid common pitfalls and enhance problem-solving efficiency.
Methodology
This workshop will be highly interactive, engaging participants through a variety of exercises and activities. Participants will work in groups to solve a mini problem-solving project, allowing them to internalize the learnings and master the tools through hands-on practices. Facilitators will provide step-by-step guidance, facilitate discussions, and share real-life case studies to illustrate effective problem-solving techniques.
Participants will have the opportunity to practice using various tools and engage in group discussions to exchange insights and experiences. The workshop will encourage critical thinking, collaboration, and active participation to maximize the learning experience and facilitate skill development.
Key Takeaways
Participants will learn how to:
- A systematic problem-solving framework to approach work challenges.
- The ability to view problems from different angles and identify root causes effectively.
- Skills to make qualitative decisions by evaluating various aspects of potential solutions.
- Practical tools and techniques, including gap analysis, five whys, fishbone diagram, brainstorming, idea categorization, six thinking hats, and monitoring worksheets.
- Insights to avoid common pitfalls and enhance problem-solving efficiency.
Agenda
- Introduction and Workshop Overview
- Opening Activity: Illustrating the Importance of Critical Thinking
- Building Critical Thinking Habit: Using System 2 (Rational Thinking)
- Mastering the 5-Step Problem-Solving Framework and Practicing Various Tools
- Defining the Problem: Gap Analysis
- Analyzing the Problem: Five Whys, Fishbone Diagram
- Developing Solutions: Brainstorming and Idea Categorization
- Evaluating and Choosing Decisions: Six Thinking Hats
- Monitoring Progress: Monitoring Worksheet
- Sharing Real Cases in Solving Business Problems
- Learning Tips to Avoid Common Pitfalls of Problem Solving
- Summary, Individual Reflection, and Close of Workshop
Target Participants
Suitable for professionals at all levels who want to enhance their problem-solving skills and make sound decisions. It is beneficial for individuals working in diverse fields, including business, management, project management, consulting, and problem-solving-focused roles.