the Secrets to Thriving in Your Career by Navigating Office Dynamics with Emotional Intelligence
#WorkplaceEQ #SelfManagement #CareerSuccess
Duration
Flexible – from 90 minutes to a half-day session
Language of Delivery
Cantonese, English or Mandarin
Introduction
In today’s professional world, good manners, emotional intelligence, and common sense are not always common. To succeed in your career, it is essential to understand the nuances of workplace dynamics, including effective self-management and building strong relationships with your manager.
In the seminar “Workplace EQ: How to Manage Yourself and Your Manager to Succeed,” our experienced trainer, who has coached and trained fresh graduates for over 20 years, will share invaluable insights into common pitfalls and success factors that can make or break the start of your career.
Participants will gain practical strategies to navigate office etiquette, build rapport with their team, handle challenging situations, manage work demands, and effectively communicate with their manager.
Course Details
Objectives
The objective of this seminar is to equip participants with the skills and knowledge to effectively manage themselves and build successful relationships with their managers in the workplace.
By the end of the session, participants will have learned essential business etiquette, including meeting and greeting protocols, and leaving a positive impression. They will gain insights into building rapport with their team and understand the importance of being proactive and responsive in their work.
Participants will learn strategies for handling trickier situations, maintaining healthy boundaries, and negotiating demands. The seminar will provide clarity on work performance expectations and the responsibilities of junior employees towards the company and their supervisors.
Participants will acquire practical techniques to manage their managers, including pitfalls to avoid. They will also learn effective ways to handle work demands from multiple parties and how to seek clear expectations and instructions for assigned tasks. The seminar aims to empower participants with the skills to confidently navigate workplace dynamics and foster success in their careers.
Methodology
This seminar employs a combination of engaging presentations, interactive discussions, case studies, role-plays, and practical exercises to facilitate effective learning and skill development. The experienced trainer, with expertise in hiring, coaching, and training fresh graduates, will share real-life examples and insights gained from the corporate world and top universities in Asia.
Participants will engage in discussions on workplace etiquette, building rapport, and self-management techniques. They will practice effective communication strategies, learn how to handle challenging situations, and engage in role-plays to develop their skills.
The seminar will provide participants with scripts and exact guidelines for asking follow-up questions to their managers. Through interactive exercises and group activities, participants will have the opportunity to apply the techniques learned and receive feedback. The seminar combines theoretical knowledge with practical application to ensure participants can immediately implement the strategies in their workplace.
Key Takeaways
Participants will leave this seminar equipped with the skills and strategies to successfully manage themselves and build strong relationships with their managers in the workplace. They will have a solid understanding of essential business etiquette and the ability to leave a positive impression. Participants will possess techniques to build rapport with their team, be proactive and responsive in their work, and navigate challenging situations with grace.
They will understand work performance expectations and their responsibilities as junior employees. The seminar empowers participants to effectively manage their managers, handle work demands from multiple parties, seek clear expectations, and ask follow-up questions confidently. By mastering workplace EQ, participants will enhance their career prospects and create a positive and productive work environment.
Agenda
- Introduction to workplace EQ and its significance for career success
- Essential business etiquette for leaving a positive impression
- Building rapport with the team and fostering effective relationships
- Being proactive and responsive in your work
- Handling trickier situations and maintaining healthy boundaries
- Understanding work performance expectations and responsibilities as a junior employee
- Effective strategies to manage your manager and avoid common pitfalls
- Managing work demands from multiple parties
- Techniques for seeking clear expectations and instructions
- Scripts and guidelines for asking follow-up questions to your boss
- Interactive discussions, case studies, role-plays, and practical exercises
Target Participants
This seminar is suitable for professionals at all stages of their career who want to enhance their self-management skills and build successful relationships with their managers. It is particularly valuable for fresh graduates and junior employees who are navigating the early stages of their careers. Whether you are seeking guidance on workplace etiquette, building rapport, handling challenging situations, or effectively communicating with your manager, this seminar provides essential insights and practical strategies for success.