Enhance Your Problem-Solving and Decision-Making Skills in the Workplace
#ProblemSolving #DecisionMaking #ProfessionalDevelopment
Duration
3.5 hours
Language of Delivery
Cantonese, English or Mandarin
Introduction
This highly interactive training program is designed to equip you with advanced skills and techniques to effectively solve problems and make thoughtful decisions in the workplace. Throughout the workshop, we will explore various problem-solving methods utilized by management consultants, foster creativity, analyze problems, delve into the decision-making process, and address risk management related to decision-making.
Join us for a dynamic learning experience that will empower you to tackle challenges with confidence and foster a culture of innovation and strategic thinking.
Course Details
Objectives
The objective of this one-day workshop is to enable participants to:
- Clearly identify problems and articulate them effectively.
- Analyze problems using creative and critical thinking techniques.
- Make informed decisions by considering various factors and risks.
- Foster a creative mindset and think outside the box.
- Utilize relevant tools such as mind mapping, critical questioning, and problem analysis techniques.
- Enhance decision-making skills by considering the big picture and evaluating options effectively.
Methodology
This workshop will employ a variety of methodologies to provide an engaging and effective learning experience. The methodologies include lectures, group discussions, interactive exercises, videos, and trainee presentations. Participants will have the opportunity to apply the concepts learned through practical exercises and case studies. The training will encourage active participation, allowing participants to share insights, exchange ideas, and collaborate with others. The combination of different methodologies will foster a comprehensive understanding of problem-solving and decision-making techniques.
Key Takeaways
Participants will learn how to:
- Develop enhanced problem-solving skills and techniques.
- Cultivate a creative mindset and think innovatively.
- Effectively identify and articulate problems.
- Utilize critical questioning to uncover insights and challenge assumptions.
- Apply problem analysis methods such as 5-whys, force-field analysis, and root cause analysis.
- Make informed decisions by considering the big picture, impact, and ease of implementation.
- Utilize decision-making tools such as decision matrices, grid analysis, and paired analysis.
Agenda
- Module 0: Introduction to Creativity and Icebreaking
- Module 1: Identifying the Problem
- Module 2: Asking the Right Critical Questions
- Module 3: Analyzing the Problem
- Module 4: Selecting the Preferred Solution
- Wrap up and Feedback
Target Participants
Suitable for professionals at all levels who want to enhance their problem-solving and decision-making skills. It is particularly beneficial for individuals in management roles, project management, consulting, and those seeking to foster a culture of innovation and strategic thinking in their organizations.