Leading Across Generations

The objective of this half-day workshop is to provide leaders with the necessary tools and strategies to coach and lead a multigenerational workforce effectively. By the end of the workshop, participants will be able to:

• Understand the characteristics and values of different generations, including Baby Boomers, Gen X, Gen Y, and Gen Z.
• Challenge and debunk common myths about younger generations.
• Shift their mindset to better engage and empower younger generations.
• Conduct coaching conversations to improve the performance of the younger generations.
• Practice delivering “check-in” coaching conversations.
• Boost the performance of different generations through authentic appreciation.
• Identify and utilize the preferred language of appreciation for each generation.
• Recapitulate and integrate the learnings into their leadership approach.

The workshop will utilize a variety of interactive and experiential activities to engage participants and facilitate learning. Participants will be given different scenarios and will actively participate by voting with their feet, reflecting the value systems and habits of different generations. The workshop will include discussions, group exercises, and role-playing to practice coaching conversations and appreciation techniques. Through a combination of theory and hands-on practice, participants will gain practical insights and skills to effectively lead and engage multigenerational teams.

By the end of this workshop, participants will:

• Gain a deep understanding of the different generations and their characteristics.
• Debunk common myths and uncover the reality about younger generations.
• Shift their mindset to better engage and empower younger generations.
• Acquire coaching skills to improve the performance of the younger generations.
• Practice delivering effective “check-in” coaching conversations.
• Discover strategies to boost the performance of different generations through authentic appreciation.
• Identify and utilize the preferred language of appreciation for each generation.
• Integrate the learnings into their leadership approach for a more harmonious and productive multigenerational work environment.

• Energizer: The Generation Crossing
• Myths and Reality of Different Generations
• Mindset Shift: From Telling to Coaching
• Leading Strategy: Conducting “Check-In” Coaching Conversations
• Practice Session: Delivering a “Check-In” Coaching Conversation
• Leading Strategy: From Blaming to Appreciating
• Boosting Performance with Authentic Appreciation
• Discovering Preferred Language of Appreciation
• Recapitulation and Integration of Learnings

This workshop is designed for leaders and managers across BUs who are responsible for leading multigenerational teams. It is suitable for professionals who want to enhance their leadership skills and effectively engage and empower employees from different generations.