Duration

3.5 hours

Language of Delivery

Cantonese, English or Mandarin

Introduction

Effective performance management is essential for driving organizational success while supporting employee well-being. This workshop equips participants with the tools and strategies to create a balanced performance management system that motivates employees, fosters growth, and prevents burnout.

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Course Details

Objectives
  • To define performance management and its significance in organizational success.
  • To explore the key components of an effective performance management system.
  • To understand various performance appraisal methods and their applications.
  • To develop skills for providing constructive feedback and conducting performance reviews.
Methodology
  • Concept Exploration: Defining performance management and its role in organizational success.
  • System Design: Identifying the key elements of an effective performance management system.
  • Method Analysis: Exploring various performance appraisal methods and their strengths/weaknesses.
  • Skill Development: Practicing delivering constructive feedback and conducting performance reviews.
  • Action Planning: Developing personal performance management plans for real-world implementation.
Key Takeaways
  • A clear understanding of performance management principles and best practices.
  • Knowledge of the key components of an effective performance management system.
  • Familiarity with various performance appraisal methods and their appropriate applications.
  • Practical skills for providing constructive feedback and conducting performance reviews.
  • A personal performance management plan tailored to your specific team and context.
Agenda
  • Introduction to Performance Management
    • Definition and importance of performance management in organizations.
    • Overview of the performance management cycle: planning, monitoring, reviewing, and rewarding.
    • Discussion on the role of performance management in employee development and organizational effectiveness.
  • Key Components of Performance Management
    • Setting performance expectations and goals (SMART criteria).
    • Continuous performance monitoring and feedback mechanisms.
    • The role of performance metrics and KPIs in assessing employee performance.
  • Performance Appraisal Methods
    • Overview of various performance appraisal methods:
    • 360-degree feedback
    • Self-assessment
    • Management by Objectives (MBO)
    • Behavioural Anchored Rating Scales (BARS)
    • Advantages and disadvantages of each method and their applicability in different contexts.
  • Providing Feedback and Conducting Reviews
    • Techniques for delivering constructive feedback effectively.
    • Strategies for conducting performance reviews: preparation, execution, and follow-up.
    • Role-playing scenarios to practice feedback delivery and performance discussions.
  • Developing a Performance Management Plan
    • Participants reflect on their own experiences with performance management.
    • Development of a personal performance management plan outlining specific goals and strategies for implementation.
    • Sharing plans in small groups for feedback and support.
  • Wrap-Up and Q&A
Target Participants
  • Managers and Team Leaders responsible for employee performance.
  • HR professionals seeking to optimize their organization’s performance management system.
  • Anyone interested in learning how to effectively manage performance while promoting employee well-being.