Duration

90-120 minutes

Language of Delivery

Cantonese, English or Mandarin

Introduction

In today’s competitive work environment, managing your relationship with your manager is crucial for career advancement.

A 1996 study by Harvey Coleman revealed that performance accounts for only 10% of career advancement, while image contributes 30% and exposure a significant 60%.

This seminar will provide participants with strategies for effectively managing their managers and enhancing stakeholder relationships, ultimately leading to greater professional success.

Course Details

Objectives
  • Understand the significance of managing your manager for career growth.
  • Identify the top three keys to successfully managing your boss.
  • Recognize four behaviors that may damage your relationship with your boss.
  • Learn strategies to improve or transform a negative relationship into a constructive one.
  • Develop effective communication techniques to influence and engage stakeholders.
Methodology
  • Interactive Discussions: Engaging participants in conversations about their experiences with upward communication and stakeholder management.
  • Practical Frameworks: Introducing actionable strategies and tools for managing relationships with managers and stakeholders.
  • Role-Playing Exercises: Participants practice communication scenarios to reinforce learning and build confidence in handling difficult conversations.
Key Takeaways
  • A clear understanding of the importance of upward communication in career advancement.
  • Practical strategies for building a constructive relationship with your manager.
  • Awareness of common pitfalls that can undermine relationships with stakeholders.
  • Techniques for transforming negative dynamics into positive partnerships.
  • Enhanced skills in effective communication and influence.
Agenda
  • Understanding Upward Communication
  • Keys to Managing Your Manager
    • The top three keys to successfully managing your boss:
      • Building trust
      • Understanding their expectations
      • Communicating effectively
    • Identifying four behaviors that could damage your relationship with your boss:
      • Misunderstanding role dynamics
      • Ignoring communication styles
      • Failing to recognize what your boss truly wants
      • Expecting rewards based solely on performance
  • Transforming Relationships
    • Strategies for improving or changing a toxic relationship into a constructive one.
    • Techniques for fostering trust and understanding priorities.
  • Effective Stakeholder Management
    • Understanding the importance of stakeholder management in career success.
    • Discovering the top three keys to managing stakeholders effectively:
      • Cultivating constructive relationships
      • Aligning with stakeholder goals
      • Enhancing mutual respect
    • Addressing common pitfalls and identifying core strategies for improvement.
  • Wrap-Up and Q&A
Target Participants
  • Professionals seeking to enhance their upward communication skills.
  • Team members who want to improve their relationships with managers and stakeholders.
  • Individuals interested in developing effective strategies for navigating workplace dynamics.