Duration

3.5 hours

Language of Delivery

Cantonese, English or Mandarin

Introduction

In today’s complex business environment, effectively managing stakeholders is crucial for project success and organizational effectiveness. This course equips participants with the skills to identify key stakeholders, understand their motivations, and develop strategies to gain their support while mitigating potential risks.

Course Enquiry
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Course Details

Objectives
  • Identify Key Stakeholders: Equip participants with the skills to identify key stakeholders in their daily operations.
  • Enhance Support and Synergy: Develop strategies to gain the best support and synergy from these strategic stakeholders.
  • Improve Risk Management: Foster awareness and monitoring of key stakeholders to mitigate risks associated with their default or failure, which could significantly impact business operations.
Methodology
  • Interactive Presentations: Use of slides to present key concepts and frameworks.
  • Case Discussions: Real-life examples to illustrate successful stakeholder management.
  • Group Discussions: Facilitate discussions to share experiences and insights among participants.
  • Stakeholder Mapping Tools: Introduce tools for visualizing stakeholder relationships and influence.
Key Takeaways
  • Techniques for identifying and categorizing stakeholders based on their influence and interest.
  • Strategies for understanding stakeholder motivations, expectations, and potential hidden agendas.
  • Methods for building effective communication and fostering positive relationships with stakeholders.
  • Tools for identifying, monitoring, and managing risks associated with stakeholder relationships.
Agenda
  • Introduction to Stakeholder Management
  • Identifying Key Stakeholders
    • Techniques for stakeholder identification.
    • Tools for stakeholder mapping and analysis.
  • Understanding Stakeholder Needs and Expectations
    • Analyzing stakeholder motivations.
    • Addressing hidden agendas and aligning interests.
  • Engaging Stakeholders for Support
    • Strategies for effective communication and relationship building.
    • Techniques for gaining buy-in and commitment.
  • Risk Management in Stakeholder Relationships
    • Identifying risks associated with key stakeholders.
    • Monitoring and managing stakeholder-related risks.
Target Participants
  • Project managers
  • Business analysts
  • Team leaders
  • Anyone involved in managing relationships with stakeholders